Hi Debbie, thanks for sharing your feedback on the Sea Seeker Necklace. I'm sorry to hear the chain length wasn't what you were looking for. I had some trouble pulling up your account details, so if you'd like to share your order number, I'd be happy to take a closer look for you. In the meantime, we have a simple online form to help with any exchange requests. You can start that process here: https://tally.so/r/m6BkNk. Once you submit the form, our team will review the details and follow up with you within 2–3 business days.
Thank you,\
Bryan Anthonys Support
